Frequently Asked Question
FAQs
➡ Payment successful hone ke baad hum aapke payment ko verify karte hain. Verification ke baad 10–30 minutes ke andar aapka order aapke account dashboard par show hone lagega. Kabhi-kabhi specific cases me, jaise payment processing delay ho, isme maximum 2 se 24 hours tak ka time lag sakta hai. Saare products auto-delivery system se linked hote hain.
➡ Aapko payment complete hote hi turant apne account dashboard me download link ya login details mil jayengi. Saath hi ek confirmation email bhi bheja jata hai.
➡ Haan ✅ Jo bhi product “Lifetime Access” ke label ke sath hai, use aap ek baar kharid kar hamesha use kar sakte hain. Subscription-based products monthly/annual plan ke hisaab se active rahenge.
➡ Sabse pehle apne spam/junk folder check karein. Agar fir bhi email na mile, to hamare Support Team se contact karein – hum turant aapki problem solve karenge.
➡ Digital products ka download hote hi unka refund possible nahi hota, kyunki ek baar access milne ke baad use wapas nahi liya ja sakta. Lekin agar product deliver na ho ya technical issue ho, to hum zaroor help karenge.
➡ Aap UPI ke through payment kar sakte ho. Saare payments secure gateway se hote hain.
➡ Haan, bahut se products mobile-friendly hote hain. Lekin agar koi product specifically PC/Laptop ke liye ho, to uske description me likha hota hai.
➡ Agar payment cut gaya lekin product access nahi mila, to aapko 24 hours ke andar automatic refund ya order confirmation mil jayega. Agar fir bhi issue ho, to aap support se contact kar sakte ho.
➡ Agar payment cut gaya lekin product access nahi mila, to aapko 24 hours ke andar automatic refund ya order confirmation mil jayega. Agar fir bhi issue ho, to aap support se contact kar sakte ho.
➡ Ye product ke license par depend karta hai. Agar “Single User License” hai to sirf ek device par use karna hoga. Agar “Multi-User License” hai to aap ek se zyada device par bhi use kar sakte ho.
➡ Digital product ek baar deliver hone ke baad exchange/refund possible nahi hota. Isliye order confirm karne se pehle product description dhyan se padh lein. Agar koi genuine galti ho gayi hai, to aap hamare support se contact kar sakte hain.
➡ Aap download ko fir se resume ya restart kar sakte ho. Humari system me unlimited download attempts allowed hote hain jab tak aapka product active hai.
➡ Nahi ❌ Digital products sirf personal ya licensed use ke liye hote hain. Unauthorized sharing ya reselling strictly prohibited hai aur legal action ho sakta hai.
➡ Haan ✅ Agar product ke sath free updates included hain, to aapko latest version free me milta rahega. Ye details product page me clearly mention hoti hain.
➡ Aap “Forgot Password” option use karke apna account recover kar sakte ho. Agar fir bhi issue ho to support team turant help karegi.